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FinTech case study: Hargreaves Lansdown

Hargreaves Lansdown external building shot

A leading financial organisation in the heart of Bristol

Bristol-based Hargreaves Lansdown (HL) is the UK’s largest direct-to-investor investment and savings service. The company employs over 1,700 people and has around 1,500,000 clients.

The city has two fantastic universities providing a constant supply of talent, armed with the skills that modern businesses need to succeed and remain competitive. The launch of the University of Bristol and University of the West of England’s FinTech MSCs will attract more talent to the city.

Chris Hill, CEO, Hargreaves Lansdown
Staff at work at Hargreaves Lansdown

Technology and innovation

HL’s vision is centred on using technology to help innovate, develop and deliver services that clients want and will add value to their businesses and personal investments.

Over the next few years, HL will continue to evolve its core systems architecture. COVID-19 has seen many businesses bring forward their digital strategies, and HL are no different. They have found that solutions that improve services for their clients and colleagues are vital. They are working to create a completely open ecosystem that leverages technology and investment through third parties. This will allow HL to move faster when it comes to delivering services and experiences to clients across multiple channels. The open platform will also enable the firm to integrate with third-party services, their tools and their data.

Chris said: “I see the value of working in partnership with other organisations to bring wider social benefits. I’ve been delighted that HL has been able to provide some of our colleagues to help support the regional recovery work.”

We’re delighted to support the Invest Bristol & Bath team as they play a key role in highlighting and promoting the FinTech sector in Bristol on a national and international level. We’re proud of our local heritage and we’re keen to support initiatives that improve the future of the region for all concerned.

David Henderson, Head of Transformation, Hargreaves Lansdown and Advisory Board Member for Fintech West

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