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FinTech case study: NMI

NMI team shot

A leading global FinTech firm in the West of England

NMI is one of the world’s leading card payment technology companies, with a base in Bristol, processing over 1.2 billion transactions a year from retail POS, ecommerce and self-service terminals. NMI enables payments in different ways and places, all with the utmost security and reliability. Developed in Bristol, their work has been used across the globe in over 40 countries, from software that drives ATM machines through to technology used to buy a train or bus ticket.

Jeremy Gumbley - NMI CIO/CSO

There’s also a rapidly growing FinTech sector in the region and some of the best universities on the doorstep giving access to a rich talent pool.

Jeremy Gumbley - NMI CIO/CSO

Strengths of the region

NMI logo“There are many benefits to NMI being located in Bristol – the vibrant and multicultural city, excellent transport links and an enviable location making attracting and retaining staff much easier. There’s also a rapidly growing FinTech sector in the region and some of the best universities on the doorstep giving access to a rich talent pool. We have a particularly strong relationship with the University of the West of England that not only prepares students for the needs of the job but also how to integrate into the working world” (Jeremy Gumbley NMI CIO/CSO).

Hear more from Jeremy on the benefits of locating your business in the West of England.

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Beyond the challenges of working through a global pandemic, NMI has been quick to react and adapt to recent social justice events and has created an open and safe space for employees to communicate and provide support to one another. NMI is committed to focussing on progressing the organisation as a truly diverse and inclusive business; with continuing actions in progress of this goal.

Helping organisations adapt and move forward

NMI has been continually engaging with businesses during the pandemic. There’s been no change to customer service and they’ve helped many companies move their payment transactions online and helped businesses still open to move to other forms of payment processing, with Jeremy adding

“Payments are an extremely tricky area with numerous certifications and hurdles on route so we have taken the stress out of it by setting companies up quickly and securely so that they can stay focused on what they do best. At a time where we are all changing our way of working, we’ve been working hard to help businesses change their business models and help them adapt and future-proof their businesses.”

Whilst this is new territory for all businesses, adapting and changing is key to a brighter future and NMI continues to do so enabling numerous other businesses to carry on doing the same.

NMI interior